What happens if my vanpool breaks down?

When you Commute with Enterprise, you’re covered with 24/7 breakdown assistance. Once you and your crew are in safe place, contact assistance using your Commute with Enterprise Mobile app or by calling 800 VAN 4 WORK.

We’ll help ensure your vanpool group gets back on the road and provide a replacement vehicle in the meantime.

Please have the following information available when you make the call:

  • Coordinator’s name
  • Vanpool ID
  • Location of breakdown
  • Vehicle license plate or VIN
  • Number of passengers
  • Your destination